Privacy Policy

Last Updated: June 2026

This privacy policy explains how brisk-vine collects, uses, and protects your personal information when you use our travel services and website.

Information We Collect

We collect information that you provide directly to us when booking travel services or contacting our agency:

• Personal identification details including full name and email address
• Travel preferences, dates, and requirements submitted through booking forms
• Communication history when you correspond with our team
• Payment information processed through secure third-party payment providers

How We Use Your Information

Information collected serves the following purposes:

• Processing and fulfilling your travel service requests
• Communicating about bookings, itinerary changes, and service updates
• Improving our services based on customer feedback and preferences
• Responding to inquiries and providing customer support
• Complying with legal obligations and protecting our business interests

Information Sharing

We do not sell or rent your personal information to third parties. We may share information with:

• Service providers who assist in delivering travel services such as hotels, transportation companies, and tour operators
• Payment processors who handle transaction security
• Legal authorities when required by law or to protect our rights

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information subject to legal retention requirements
• Object to processing of your information for specific purposes
• Withdraw consent where processing relies on your consent

Cookies

Our website uses cookies to enhance user experience and analyze site usage. You can control cookie preferences through your browser settings. For detailed information, please review our Cookies Policy.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Booking records are typically retained for seven years to meet financial and legal requirements.

Third-Party Links

Our website may contain links to external sites not operated by us. We are not responsible for the privacy practices of these third-party sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised date.

Contact Information

For questions about this privacy policy or to exercise your data protection rights, contact us at:

brisk-vine
127 Colmore Row
Birmingham, B3 3AG
United Kingdom
Email: [email protected]